FAQ'S
How do I choose the right watch for my style?
Consider your personal style, the occasion, and your preferred features (analog/digital, water resistance, etc.). Look for a watch that complements your overall aesthetic.
How do I maintain the water resistance of my watch?
Avoid exposing your watch to hot water or extreme temperature changes. Ensure that the crown is tightly screwed down, and have the water resistance checked during regular servicing.
What is the difference between automatic and quartz watches?
Automatic watches are powered by the movement of the wearer's wrist, while quartz watches use a battery. Automatic watches often have a sweeping second hand, while quartz watches have a ticking motion.
How do I find the right foundation shade for my skin tone?
Test foundation shades on your jawline to match your neck and face. Consider natural lighting, and ask for professional assistance if needed.
How can I create a simple daily makeup routine?
Start with a clean face, use a moisturizer, apply foundation, add mascara, and finish with a lip color. Adjust based on personal preferences and time constraints.
How do I prevent makeup from settling into fine lines?
Use a good primer, moisturize well, and choose products designed for your skin type. Set your makeup with a light dusting of translucent powder.
How can I determine my skin type?
Identify your skin type by observing how it feels throughout the day. Dry skin feels tight, oily skin looks shiny, combination skin has both dry and oily areas, and normal skin feels balanced.
Can I use the same skincare products in the morning and evening?
While some products can be used both day and night, others may be specific to a certain time. Use lightweight products during the day and heavier treatments at night.
What is the basic skincare routine for all skin types?
Cleanse, tone, moisturize, and apply sunscreen. Customize with serums or treatments based on individual skin concerns.
How often should I exfoliate my skin?
Exfoliation frequency depends on your skin type. For most people, 2-3 times a week is sufficient. Adjust based on your skin's response and sensitivity.
How long do I have to return an item?
Items must be returned within 30 days of purchase.
What condition should the products be in for a return?
Products should be in their original packaging and in unused condition.
What is the processing time for orders?
We process orders in 1-2 business days, with most orders shipping on the same or next business day.
Do you offer free shipping?
Yes, we offer free 1-2 business days shipping for most orders.
Can I opt for faster shipping?
Yes, we offer one-day shipping for an additional charge of $49.99.
What are the shipping options to Canada?
We offer standard international shipping with a handling time of 1-2 business days and transit time of 2-3 business days, charged at $14.99.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
What if my order is lost or damaged?
Contact our customer support team, and we will work to resolve the issue promptly.
Can I change my shipping address after placing an order?
Please contact us as soon as possible if you need to make changes. We cannot guarantee address changes once an order has been shipped.
How can I contact customer support?
You can reach out via email at Support@luxefora.com or by calling +1 929-617-3438 during our customer service hours: Monday to Friday between (9:00 am to 5:00 pm)